About us
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking an engineer just wasn’t an option.
That problem isn’t exclusive to the military either. Students living in university accommodation, families visiting holiday resorts, or people in shared accommodation and retirement communities can also face connectivity challenges.
Conventional home broadband doesn’t always work for them.
Wifinity is different. We offer the same benefits as traditional broadband—super‑fast speeds, WiFi, secure and private networks—with no downsides. We even offer Pay As You Go and flexible contracts so customers only pay for what they need, without hefty penalties or long terms.
We take the complexity out of connectivity.
The opportunity
This role requires extensive UK travel. The successful applicant will be on the road four days a week, Monday to Friday, with full autonomy over calendars.
The Communications and Engagement Representative will support Wifinity’s commercial aims by organising marketing and engagement events, promoting our services, driving user uptake, and acting as the primary interface with end‑users on site.
Key areas of focus
* Extensive (four days a week) travelling to customer sites across the country
* Maintaining a strategic forward look of events, supporting new site launches, and attending promotional events
* Promoting our services directly to and providing hands‑on support and advice to end users
* Ensuring marketing material is in place and effective
* Coordinating the calendar of events, drafting/updating visit schedules, Wifinity representatives, and marketing material requirements
* Liaising with on‑site management, customers’ staff, marketing and sales teams, and others involved in events and engagement
* Conducting research, data or insight gathering tasks on markets or customers
* Collating customer and end‑user insight and feedback
* Carrying out further responsibilities at the companys discretion, as required
About you
You will be an enthusiastic, practical person who is willing to get stuck‑in, pick up a range of tasks, and ensure they are completed on time and to budget.
You will have a desire to learn more about communications and/or marketing, strong organisational and communication skills, and the ability to multitask with excellent time management.
You will bring the following:
* Good customer service skills
* Demonstrable desire to learn and start a career in communications and engagement
* Confident communication and accurate drafting and writing ability
* Strong people skills and the ability to work collaboratively with others
* Ability to work independently
* Ability to prioritise flexibly and use own initiative to deliver under tight deadlines
* Working knowledge of Microsoft Office applications
* Willingness to work to frequent and tight deadlines while maintaining a high standard of work
It would be nice to also have, but not essential:
* Some previous experience of working in a marketing‑related or event management role
We offer
A competitive salary and benefits package, including an ‘Annual Leave Buy & Sell Scheme’, and a flexible remote-first working environment.
Note: the successful applicant will receive an offer subject to a satisfactory basic level DBS check.
At Wifinity
We are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics, including sexual harassment. We treat candidates and employees with courtesy, dignity and respect.
This advert can be available in other formats (upon request); please contact jobs@wifinity.co.uk for assistance.
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