Job Title - Rail Manager
Location - Heathrow
Working hours - Monday to Friday - 07:30-16:00 - 42 hours per week
We are seeking a dedicated and detail-oriented Rail Managerto join our team.In this role, you will be instrumental in ensuring the smooth delivery of services, efficient handling of customer orders, and fostering positive relationships across our depots, transport partners, and subcontractors
Key Responsibilities:
1. To produce accurate reports on customer requirements & any other relevant details to assist with the delivery of services to site.
2. To assist with ensuring customer orders are fulfilled by the depots by communicating in an effective & positive manner with the Depots and Central Desk producing the equipment.
3. To complete all relevant paperwork & return it to the hire facility in a timely manner
4. Developing and maintaining knowledge of the Companys equipment for hire/ sale
5. Liaise with our Transport partners & any sub-contractors to aid customer satisfaction & operational excellence.
6. Assist with creating cost savings where possible.
7. Maintain a high level of after sales care & provide assistance with maintenance issues where required.
8. Aid & assist the businesses Sales and Operations team where required.
9. any other reasonable duties deemed necessary ...