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Part time repairs administrator

Greenhithe
Offsite Studios Ltd.
Repairs administrator
€22,472 a year
Posted: 20 November
Offer description

Scheduler / Repairs Administrator (Part-time)

Location: Greenhithe, Kent. Working hours: Wednesday, Thursday and Friday 8:00 am – 5:00 pm (24 hours per week).


About Rydon

Rydon Maintenance division provides expert planned and responsive maintenance services to domestic and commercial properties in social housing, health, and social care sectors. We care for a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities, using the latest technology to keep properties well maintained, efficient and fit for purpose.


Job Purpose

As a Scheduler / Repairs Administrator you will be fully trained on our scheduling software to take ownership of Maintenance Operatives' and subcontractors' diaries. You will ensure all planned and reactive jobs are booked for the appropriate individuals, allocate the right amount of time, and move jobs around as emergencies arise. You will work closely with the call centre, liaise with clients and residents to confirm access requirements, and escalated outstanding jobs until they are completed and closed in the system.


Responsibilities

* Book and manage all planned and reactive maintenance and repair jobs.
* Allocate work to operatives and subcontractors, ensuring optimal use of time.
* Reschedule or reallocate work in response to emergencies or additional time needs.
* Communicate with the call centre team, clients and residents to confirm access and security.
* Escalate outstanding jobs and trace tasks to completion, ensuring all jobs are closed in the system.
* Coordinate with the scheduling team to keep diaries updated and accurate.


Experience & Qualifications

* Desirable: Prior experience as a Scheduler / Repairs Coordinator within a maintenance company. Not essential.
* Strong administration skills and attention to detail.
* Aptitude for problem‑solving in a busy, fast‑paced environment.
* Computer literacy – Microsoft Office, Outlook and Google Maps.
* Excellent telephone manner and a passion for great customer service.


What We Offer

* Competitive starting salary of £28,090 (pro‑rata £16,854) per annum, with pay progression across four grades.
* 25 days holiday.
* Incentives and recognition for performance.
* Full training, ongoing coaching and support.
* Employee discount scheme covering a wide range of offers and discounts.
* Company pension, life assurance and income protection.
* Flexible benefits – Critical Illness, DenPlan, Cycle to Work schemes.
* Health and wellness benefits: free flu vaccinations, Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, Health and Wellbeing portal with extensive advice and resources.
* Opportunities to progress your career across the business.


Working Environment

We are based in Greenhithe, Kent, close to Bluewater, with good bus links and only 5 minutes from the nearest railway station. We offer a hybrid working policy with the possibility of up to one day per week working from home. The office is friendly, inclusive and sociable.


Additional Information

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.


Apply

To apply online, please use the 'apply for this job' link at the top of this page to be redirected to our dedicated careers page to complete your application.

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