Information Systems Manager (IS) Vacancy details General information Entity Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Nacelles designs, integrates and provides support and after-sales service for aircraft nacelles. The company is a global leader in the market for commercial aircraft with more than 100 seats, business aircraft and regional aircraft. At the cutting edge of technology, Safran Nacelles offers nacelles that are ever more integrated with the engine, aerodynamic, lightweight with advanced acoustic treatments in order to contribute to the reduction of CO2 and noise emissions from aircraft. Reference 2025-160756 Position description Domain Performance and Support Job field / Job profile IT - IT operations management Job title Information Systems Manager (IS) Employment type Permanent Professional category Professional, Engineer & Manager Part time / Full time Full-time Job description What will I be doing The Information Systems Manager (IS) is responsible for carrying out actions to maintain in operational conditions the information system, inc changes, upgrades, infrastructures, workstations and software throughout the site. Essential Skills: - Experience of delivering IT projects within agreed timelines. - An effective communicator able to represent the department positively within senior levels of the organisation, including key business stakeholders. - Ability to influence a wide range of stakeholders across the business. - Experience of IT infrastructure and core business services. - Strong business analysis skills. - A flexible and pragmatic approach. - A broad understanding of IS/IT core systems and concepts, covering storage, networking, Servers, operating systems, databases, desktops, printing and mobile communications. - A willingness to undertake some UK / International travel on occasions. Desirable Skills: - Transition of IT services to 3rd party IT Service Provider. - Project management skills following a recognised methodology. - Ability to identify, manage and mitigate risks/issues and team/project conflicts. - Manage Systems, processes and people in a challenging environment. - Management of external 3rd party vendors / suppliers. Main Responsibilities: - Timely resolution of infrastructure incidents tickets, minimising the impact to the end user base by restoring infrastructure services promptly. - Providing support to other business sections (if required and time/resource permitting). - Ensure customer satisfaction in all aspects of the role. - Liaise with other IS sections in order to resolve incidents raised against the whole IS department. - Support the group's current and future IS systems and their development. - Adherence to IT service level targets. - Liaise with 3rd party suppliers as required to ensure best value for money is obtain on all IS contracts. - Keep up with technological advances including current supplier systems/services and evaluate potentially beneficial options as required. - Adherence to Asset Management practices. - Implement the IS strategy delivered from group. - Provide governance and assistance to all IT/IS team members. - Design & implementation of various local IS systems under your direct control. - Switch/Server/Systems racking and component upgrades. - Ensure that appropriate training/hand-over is provided to other IT personnel team for new systems/services. - Conduct proactive and regular maintenance across IT systems. - Adhere to group security practices. - People Management & Leadership. - Escalation for any queries raised by other team members within the IS department. - Promote team working with other technical function But what else? (benefits, specificities, etc.) Exceptional Company Benefits - Competitive salary - 37 hour working week over 4.5 days with a 1pm finish on Friday - Flexi-time scheme that allows you to take two half days or one full day off per month - 33 days annual leave [inclusive of bank holidays] - Option to purchase an additional 5 days of annual leave - 10% employer pension contribution - 5% employee contribution with the option to increase this voluntarily through tax efficient salary exchange - 4 x life insurance benefit as a member of the pension scheme - Non-contributory BUPA private medical insurance plan - Group income protection scheme - Support for your continuous professional development and career development - Enhanced sickness, maternity, adoption and paternity leave - Excellent on-site catering facilities offering subsidised hot and cold breakfast and lunch - Option to purchase Safran shares with additional free shares from the Company - Corporate membership at Crow Wood Hotel & Spa to use the fitness suite, classes, pool and sauna, offering 54% discount as a gold member - Wellbeing support through our employee assistance programme offering mental health support through a confidential 24/7 helpline, access to remote GP appointments, medical second opinions and physiotherapy - Cycles to work scheme - Discounts on your high street purchases through our benefits platform - Long Service awards providing you with a monetary award and additional annual leave Candidate skills & requirements Benefits (Continued) - Relaxed dress code on Fridays - Support for flexible working - Safran referral scheme - refer someone for a job and you may qualify for a £1,000 reward - Hybrid working option - Electric car charging points on site - Enter a draw to win a Burnley Football Club hospitality match day experience - Line manager leadership conference every 6 months - Fully funded quarterly site team-building events What do you need from me? - Previous experience working in an industrial site IS function and knowledge of industrial production processes (including Kanban, Andon and project management systems and tools) - Previous experience with complex supply and manufacturing flows and IS systems - Pragmatic and solution-oriented approach - Strong interpersonal skills and abilities - Ability to navigate difficult situations, find collaborative solutions - Experience working with colleagues at national and international level - Proven experience in providing information systems technologies and services on industrial sites - Understanding and using data to make informed decisions - Degree in Information Systems or equivalent experience in a manufacturing information systems environment - Experience in the operational management of an IS team - Experience working with quality standards and regulatory requirements - Ability to present with impact and sell the benefits of change - In-depth understanding, practice and qualification of recognized techniques and methodologies associated with project management - Good oral and written communication skills in English What's my next step? Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call Diversity & Inclusion We want Safran Nacelles to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Safran Nacelles an inclusive place to work. Position location Job location Europe, UK, England City (-ies) Bancroft Road, BB10 2RZ Burnley