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Guest experience associate

Falmouth
A Hiring Company
Posted: 7 July
Offer description

AutoCamp is seeking a Seasonal Part-Time Front Desk Associate to greet and welcome guests, ensuring they feel comfortable and valued. The role involves check-in/check-out procedures, responding to guest inquiries and issues professionally, and supporting a positive guest experience.

Responsibilities include:

* Greeting guests warmly and courteously.
* Supporting guest registration and accommodating special requests.
* Managing check-ins and check-outs efficiently.
* Handling messages and reservations, including pre-registration and same-day bookings.
* Resolving guest complaints and inquiries about services, directions, and local attractions.
* Assisting with billing discrepancies and cancellations.
* Performing other duties as assigned.

Desired Skills and Experience:

* Comfort with cloud-based applications, preferably Google Suite.
* Strong interpersonal skills.

Educational Requirements:

* Customer service experience required.
* College degree in hospitality, business, or related field preferred.

Ideal Candidate Traits:

* Well-groomed with a good sense of style and design appreciation.
* Detail-oriented and thorough.
* Excellent customer service skills.
* Resourceful, able to find solutions quickly.

Additional Details:

Compensation: $20-$20/hour

Employment Type: Full-time, Entry level

Job Function: Other

Industry: Business Content

This job posting is active and not expired.

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