Salary: £49,000 - 89,000 per year Requirements: Previous experience in an IT support or helpdesk role. Strong troubleshooting skills across hardware, software, and user issues. Experience supporting Microsoft-based environments (Office, Windows, user accounts). Ability to communicate clearly with non-technical staff. Comfortable managing day-to-day IT issues in a fast-paced business. A proactive and problem-solving mindset. Experience supporting system implementations or software rollouts would be beneficial. Responsibilities: Provide first-line IT support to staff across the business. Troubleshoot day-to-day issues such as login problems, software issues, and connectivity. Set up new laptops, workstations, and hardware for new starters. Manage user accounts, passwords, and system access. Liaise with the outsourced IT provider to escalate and resolve technical issues. Support staff during the rollout of new systems including finance and construction platforms. Assist with maintaining IT equipment and ensuring systems are running efficiently. Provide basic training and guidance to employees on systems and software where required. Maintain documentation relating to IT systems and support processes. Technologies: Hardware Support Windows More: We are a well-established construction business based in Portadown, seeking a hands-on IT Support Coordinator for a part-time position (circa 25 hours per week) with flexibility around working patterns. In this role, you will provide day-to-day technical support across our company, supporting staff with their IT issues while working closely with our outsourced IT provider. You will have the opportunity to take ownership of IT support and play a key role during the rollout of new finance and construction systems. We offer a competitive part-time salary (circa £18,000-£22,000 depending on experience) and the chance for real ownership in a varied role within a stable and recognized Northern Ireland business. last updated 11 week of 2026