**Job Title:** Service Desk Analyst**Location:** Durrington (Worthing)We have an multiple opportunities to join our 1st Line Support service desk as a **Service Desk Analyst** where you will get to work on a variety of new and exciting technologies and on projects as we move through our huge Digital Transformation.* Experience using Active Directory for password resets etc* Excellent IT skills* Strong customer service skills/ experience* Strong written and spoken English* Organisational skills and ability to multitask when there are conflicting priorities* Enjoys learning and adopting new technologiesWe reserve the right to close this advertisement early if we receive a high volume of suitable applications so if you are interested in the position please do send your application over today to ensure consideration.We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.### Our Benefits* Company and performance-related bonus* Generous pension with up to 11% company contribution* Life assurance payment equal to four times your annual salary* Health benefits through a Cash Plan* Two paid community volunteering days a year* 25 days annual holiday* Occupational health service* Perkbox benefits offering discounts and savings on several products and experiences* Study support may be available for job-related qualifications* We offer competitive maternity leave and flexible return to work options**#LI-Hybrid**
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