Connectivity Services Specialist
Location: Cheltenham, UK (Hybrid working)
Benefits: 27 days holiday plus Wellbeing day, Private Medical Insurance, Bonus scheme, Sharescheme, Enhanced pension plan, Life assurance, On-site gym, Free on-site parking, Salary sacrifice schemes for Technology and Electric Vehicles.
Role Overview:
Are you passionate about network infrastructure and connectivity? We’re looking for a Connectivity Services Specialist to join our Spirax Group IT team. In this role, you’ll be responsible for the design, implementation, and support of LAN and Wi-Fi infrastructure across global locations, with a strong focus on Cisco switching and Meraki wireless technologies. You’ll also oversee WAN connectivity provided by third-party partners, ensuring high performance, security, and compliance with SLAs. This is a fantastic opportunity to work in a dynamic environment where your technical expertise will directly contribute to the stability and efficiency of our global network services.
Your objectives and responsibilities will focus on…
1. Designing, configuring, and maintaining LAN and Wi-Fi infrastructure using Cisco and Meraki solutions.
2. Acting as the primary point of contact for WAN service providers, managing service delivery and performance.
3. Leading the resolution of network-related incidents and providing Tier 2/3 support.
4. Executing network changes, upgrades, and installations in line with architectural standards.
5. Developing and maintaining network standards, policies, and procedures.
6. Proactively monitoring network performance and generating health and capacity reports.
7. Collaborating with internal IT teams, project managers, and external vendors to support infrastructure needs.
8. Participating in the on-call rota and supporting after-hours changes when required.
Your previous experience is likely to include….
9. Working within Infrastructure & Operations or similar operational IT teams.
10. Hands-on experience with Cisco and Meraki products, SDWAN, and wireless networking.
11. Strong understanding of TCP/IP, switching and routing, firewalls, load balancers, VPNs, and web proxies.
12. Familiarity with core IT technologies such as DNS, DHCP, BGP, and OSPF.
13. Experience in ITIL, PRINCE2, and ideally ISO27001 environments.
14. Leading technical sessions and delivering infrastructure projects from design to implementation.
15. Working knowledge of enterprise endpoint security, encryption, and patching.
16. Relevant certifications such as CCNA, CCNP, or CompTIA A++.
To be successful in this role you will…
17. Demonstrate Company Core Values at all times
18. Be a proactive problem-solver with a strategic mindset and strong business acumen.
19. Demonstrate excellent communication and collaboration skills across technical and non-technical teams.
20. Be results-driven, with a focus on delivering high-quality, secure, and efficient network solutions.
21. Show initiative in identifying opportunities for network optimisation and automation.
22. Be comfortable working in a fast-paced, global environment with multiple stakeholders.
23. Have a strong sense of ownership and accountability for your work and its impact on the business.
Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.
Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Benefits
You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
We want everyone to be able to make their difference here, so we will always consider requests for flexible working.
We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at .
We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.