CDC Porter Location: Norfolk and Norwich University Hospital, NR4 7UY Salary: £12.92 plus excellent benefits Schedule: Full time hours - Ability to work a 4 on 4 off shift pattern. (Which will include bank holidays and weekends) Working hours are 08:00 to 20:00. (You will get two 30-minute breaks, which you will not be paid for). Ready to impact a better future? As a CDC Porter in our Community Diagnostics Centre team, you’ll play a vital part in keeping diagnostic services running smoothly, safely, and with care. Your work helps patients move through their appointments with dignity and comfort, supporting clinicians to deliver timely, effective care. This is a role with real purpose. Every interaction you have, every task you complete, contributes to a positive experience for patients and a safer, more efficient environment for colleagues and visitors. It’s practical, people-focused work that makes a visible difference every day. What you’ll do as a CDC Porter You’ll be entrusted to: Safely escort and transfer patients between departments and diagnostic areas, ensuring dignity, comfort, and clear communication at all times Transport and position equipment such as beds, trolleys, wheelchairs, and oxygen cylinders as required Support the upkeep of clean, tidy, and well-organised patient areas, corridors, and storage spaces Assist in urgent and emergency situations, including rapid patient transfers and major incident responses Move linen, waste, and clinical supplies in line with infection prevention and control procedures Work closely with clinical and non-clinical colleagues to ensure tasks are completed efficiently and safely Does this sound like you? You’ll be a great fit for this role if you have: Previous experience in a hospital or healthcare setting is helpful but not essential Strong communication and interpersonal skills, with a calm and respectful approach The ability to stay focused and reliable in a busy healthcare environment Physical capability to move equipment safely as part of your day-to-day work A compassionate, patient-centred mindset A good understanding of hygiene, health, and safety expectations, or the willingness to learn Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer Salary: Competitive salaries with annual reviews Pension: Up to 6% contributory pension scheme Holidays: 25 days' annual leave plus bank holidays Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme Let’s impact a better future, together. Apply today. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.