Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
Our Catering Assistants in our John Lewis shops work in either customer restaurants or behind-the-scenes in Partner (employee) dining rooms. You will offer the great customer service we're known for. The role can be fast-paced, but by taking pride in food preparation and presentation standards, you'll ensure the best catering experience. You will also support other catering tasks, including stock replenishment and storage of deliveries. Catering Partners enjoy free food in our dining rooms on working days, and as the role is based in shops, there are no split shifts or late evening work.
Key Responsibilities
* Work as a team to ensure smooth catering service.
* Provide positive customer and Partner interactions with a friendly and welcoming attitude, acting as an ambassador for the John Lewis brand.
* Follow procedures and instructions related to 'Health and Safety at Work Act' and 'Food Safety Act'.
* Ensure stock is replenished and available for customers.
* Reduce food wastage by careful stock rotation.
* Act promptly and use initiative to resolve operational issues.
* Maintain personal hygiene standards.
Essential skills/experience
* Flexibility to work across the Catering team and use initiative for smooth operations.
* Passion for food.
* Keen eye for detail and high standards in food prep, hygiene, and cleanliness.
Desirable skills/experience
* Ability to work in a fast-paced, physically demanding environment.
* Teamwork.
* Excellent customer service skills.
* Experience in a kitchen or catering environment.
Hours are varied, up to 37.5 hours per week, across seven days, including early starts, late finishes, evenings, and weekends, between 08:00 - 18:00.
The partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership, responsibility, and rewards, working together to build a better future. We focus on being brilliant at retail, continuously innovating and diversifying, and committed to price, quality, and service excellence.
We embrace diversity and create an environment where everyone can thrive, grow individually and collectively, and feel they belong. As Partners, we make a difference, and we own it.
Important points to note:
* Some roles may require pre-employment vetting, including DBS checks, which will be communicated during recruitment.
* Apply early as vacancies can close quickly due to high application volumes.
* We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss options during your interview.
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