Allied Westminster a leading UK financialservices firm specialises in Village Hall insurance. Based inBoston Spa Yorkshire and Stirling Scotland were known for ourexceptional customer service and the premier product VillageGuard.This flagship offering has cemented us as the top choice forVillage Hall insurance across the nation with a loyalty base thatmatches the tenure of our most committed staff some of whom havebeen with us for over two decades.
We arecurrently seeking a Policy Processor Property to join our team inBoston Spa WestYorkshire.
Tasks
The keytasks of the Policy Processor Property role at Allied Westminsterinclude:
1. CustomerCommunication: Engage with customers via phone emailand postal correspondence to address their inquiries and provideclear information.
2. AdministrativeDuties: Carry out administrative tasks associatedwith claims handling renewals new business and midterm adjustmentsafter completing the necessarytraining.
3. LiaisonActivities: Communicate effectively with insurersRICS surveyors and loss adjustors as part of theprocess.
4. QueryResolution: Efficiently and accurately handle andrespond to product queries fromclients.
5. TeamCollaboration: Work collaboratively within a team toensure comprehensive support is provided to Allied Westminstersvalued customers in the Village Hall insurancesector.
Requirements
Thekey requirements for the Policy Processor Property role at AlliedWestminsterinclude:
1. Experience inPropertyRelated Insurance: Essential background inunderwriting policy administration or claims within the propertyinsurance sector.
2. CommunicationSkills: Strong ability to communicate confidentlyand clearly both in writing and verbally with customers and teammembers.
3. Customer ServiceExperience: Previous officebased customerfocusedexperience is crucial.
4. ITProficiency: Competence in using IT systems foradministrative tasks.
5. Attentionto Detail: Exceptional detail orientation to ensureaccuracy in alltasks.
6. OrganisationalSkills: Strong organisational capabilities to managevarious tasksefficiently.
7. Customer ServiceSkills: A strong focus on delivering highqualitycustomerservice.
Benefits
Thekey benefits of the Policy Processor Property role at AlliedWestminsterinclude:
1. CompetitiveSalary: Offering 26k36k negotiable based onexperience.
2. Annual Salary Reviewsand Bonuses: Regular reviews and bonus opportunitiesfor exceedingexpectations.
3. Convenient OnsiteParking: Free and onsite parkingavailable.
4. HolidayEntitlement: 28 days including public/bank holidayswith additional days accrued for longtermservice.
5. PensionScheme: Access to a company pensionscheme.
6. ProfessionalDevelopment: Support and training for obtainingChartered Insurance Institute (CII)qualifications.
7. Friendly andProfessional Team: Join a dedicated team many withover a decade of service.
Kindlysubmit your curriculum vitae (CV) and a covering letter via email.We eagerly anticipate reviewing your application. Should you beshortlisted we will extend an invitation for an initial virtualmeeting via Microsoft Teams or Zoom. This meeting will provide anopportunity to explore common ground with one of our Directors anda Manager.