As a Paralegal in the team you will serve as a vital link between the client and the firm, managing aspects of file management under supervision.
Key Responsibilities
* Undertake fee earning tasks to assist with running a caseload (or run a low‑value/pre‑funded caseload) under the supervision and management of qualified lawyers; carry out simple, routine tasks.
* Draft legal documents using appropriate precedents and templates that address all relevant legal and factual issues and accurately reflect the client's instructions.
* Undertake effective legal research, using appropriate methods and sourcing, and present the results accurately and clearly.
* Highlight and escalate any issues to qualified lawyers.
* Provide excellent client service at all times and adhere to the firm's Client Experience (CX) principles.
* Learn firm policies and business processes, ensuring compliance especially regarding confidentiality, data security, and file retention and destruction requirements.
* Ensure adherence to all affiliations and standards related to the department (Legal Aid, Land Registry etc.).
* Confirm that all work complies with risk‑management policies and procedures, particularly concerning file opening processes and anti‑money‑laundering; audit files with the department to ensure compliance.
* Complete all administrative duties associated with this role.
Sustainable Growth
* Support fee earners to prepare for BD & marketing activities.
* Attend RWKG BD events where appropriate.
* Take an active part in promoting the firm through social media channels such as Twitter, LinkedIn and Facebook.
* Update the CRM system to input data and manage client information through the system, including adding contact details, referrals and new clients; act as a super user for the system.
* Begin to build business relationships with third parties under supervision (e.g., agents, referrers, experts), responding to enquiries and building a good rapport.
Dynamic Culture
* Demonstrate proactivity and creativity by seeking and suggesting improvements.
* Develop meaningful relationships based on trust and provide support to your team.
* Have pride in all work you do and seek the best outcome for your work, your team and the firm.
* Be open, inclusive and supportive of others in the firm, both in your team and business wide.
Financial & Operational Excellence
* Time‑record all work and aim towards a fee‑earning target set (£20,000 up to £60,000).
* Work towards personal objectives, recording progress within About Me.
* Input into procedural changes, suggesting improvements and efficiencies; take ownership of projects where appropriate.
Qualifications
* Legal qualifications (LLB or CILEx) – desirable.
* Previous experience within a legal support or administrative role – desirable.
* Excellent organisational capability with the ability to effectively prioritise – essential.
* Solid understanding of the Microsoft Office suite and other relevant IT platforms – essential.
* Strong written communication skills – essential.
* Demonstrate a good understanding of client relationship management – essential.
* Ability to undertake basic legal work under supervision and use initiative where required – essential.
Inclusive Employer
We are on a mission to create a dynamic and inclusive culture. If you have a disability, whether visible or not, we want to work with you every step of the way. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so we can help bring your best self.
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