Our client, who are a well-established global freight forwarder, is seeking a Junior Freight Coordinator to join their team in Ipswich.
This role involves managing the end-to-end freight process, including freight planning, order handling, and customs clearance. You'll be responsible for ensuring all shipments are processed accurately, efficiently, and in line with service standards.
Working Hours:
Monday to Friday
09:00-17:30
Package:
Salary up to £25,000 (dependent on experience)
23 days holiday + bank holidays
Company pension scheme
Private healthcare (after qualifying period)
Performance-related bonus scheme
Key Responsibilities:
1. Full order processing and coordination of freight
2. Analyse customer orders for accuracy and feasibility
3. Plan and book transportation for varied freight
4. Handle customs procedures and documentation
5. Generate invoices and maintain accurate digital records
6. Provide updates to internal and external stakeholders via email, phone, or EDI
7. Resolve operational issues promptly
8. Report non-conformities in line with KPIs
9. Liaise with approved subcontractors within agreed rates
10. Ensure timely and accurate documentation and order handling
Requirements:
1. Minimum 6 months experience in logistics and freight forwarding operations
2. UK based/Right to work in the UK (No sponsorship on offer)
3. Basic understanding of UK freight procedures
4. Computer literate with Microsoft Office (and/or other logistics platforms)
5. Strong organisational and communication skills
6. Attention to detail and ability to manage multiple shipments
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