About Healix Health:
Founded in 2000 by two clinicians, Healix Health was built on the belief that healthcare works best when it’s personal, not prescriptive. We are a leading UK corporate healthcare consultancy, working with Employee Benefit Consultancies (EBCs), HR, Finance and Reward leaders to design, fund and govern sustainable employee healthcare strategies. Our clients need more than an off-the-shelf insurance product — they need expert advice, transparency and long-term value. Specialising in self-funded healthcare trusts and clinically led claims management, we help organisations rethink how healthcare is structured, funded and delivered, aligning employee wellbeing with long-term commercial, workforce and financial objectives. We act as a long‑term advisory partner, not a transactional supplier.
About this role
We’re looking for an experienced Provider Manager to oversee and develop the healthcare partners embedded within the Healix Health service. This role is central to ensuring our provider network delivers safe, effective, high‑quality care while meeting agreed clinical, operational and commercial standards. You’ll work closely with internal clinical, proposition, commercial and customer teams, as well as a diverse range of healthcare partners including mental health, MSK, oncology, dermatology, preventative health and digital/virtual care providers.
What you’ll be doing:
Provider & partner management:
* Manage day‑to‑day relationships with clinical pathway, digital health and virtual care partners
* Act as the main point of contact for partner queries, escalation and issue resolution
* Ensure partners deliver services in line with agreed contracts, KPIs and SLAs
* Support the onboarding of new partners, ensuring contracts, governance frameworks and performance measures are in place before launch
Performance, quality & outcomes:
* Monitor partner performance across clinical outcomes, utilisation, cost and access
* Track member experience metrics (e.g. NPS/CSAT), incidents and near misses
* Identify underperformance and support delivery of improvement action plans
* Support audits and ensure partners provide evidence of compliance
* Prepare clear performance dashboards and review packs
Commercial & financial oversight:
* Lead commercial negotiations, renewals and pricing discussions
* Assess value for money and manage activity trends, cost control and rebate opportunities
* Ensure contracts clearly reflect pathway requirements, governance responsibilities and data‑sharing obligations
Governance & compliance:
* Ensure partners comply with relevant regulatory and professional standards (including CQC, HCPC, GMC and NICE guidance)
* Maintain robust operational and clinical governance meeting structures with clear audit trails
* Ensure exit and contingency plans are in place and reviewed annually
Stakeholder engagement & proposition development:
* Act as a bridge between providers and Healix Health teams
* Maximise partnership value, including supporting marketing initiatives and key events
* Work with Proposition and Clinical Advisory teams to evolve and develop evidence‑based clinical pathways
* Support pilots, proof‑of‑concept initiatives and scaling of high‑value services
About You:
Essential experience & skills:
* Strong understanding of UK private healthcare delivery models and provider networks
* Experience managing healthcare providers and service contract performance
* Commercial acumen with confidence negotiating contracts and reviewing financial performance
* Data‑driven, with the ability to translate insight into action
* Strong relationship management and stakeholder engagement skills
* Highly organised, able to manage multiple partners and priorities
Desirable:
* Experience across MSK, mental health, oncology or chronic disease pathways
* Exposure to digital health technologies or virtual care models
* Background within a healthcare insurer, TPA, private provider or health tech organisation
Important Information
Location: Healix Health - Esher, Healix Group, Healix House, Esher Green, Esher, England, Surrey, KT10 8AB
Date Posted: 21st April 2026
Closing Date: 27th May 2026
Industry: Consultancy
Job Type: Full time
Salary: Based on Experience
Our benefits
* Commitment to career development
* Health insurance
* Vacation, Paid time off
* Retirement plan and/or pension
* Office perks
* Employee development programs
* Employee discounts
* Gym membership or wellness programs
* Opportunity to travel
* Casual dress
* Cycle to work
* Free work laptop
* Referral bonus
* Open office
* Competitive salary
* Life insurance
* Employee Assistance Scheme
* Wellbeing Scheme
* Social Opportunities
* Progression opportunities
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