Overview
Store Manager | Harrogate | Fashion | Salary up to £40,000 + Benefits
One of the UK's fastest growing online fashion brands for chic and stylish women; worn by celebs and influencers galore.
What you'll be doing as our Store Manager
* You will be a Brand ambassador, leading the team by example to articulate the best clothing items for the customer's body shape and end use requirements.
* Use a range of selling techniques to provide an excellent customer experience while driving sales.
* Be present on the shop floor to ensure retail standards and customer services are delivered at all times.
* Thrive in a target-driven environment and view KPIs as opportunities; motivate your team accordingly.
* Ensure the store is run efficiently from an operational perspective.
* Manage rota planning with coverage aligned to footfall, delivery schedules and product moves.
* Train the team on customer service, selling techniques, resolve rota and daily task queries, and manage the team dynamically.
* Assist in overall store operations to ensure compliance with company policies and procedures.
* Understand store KPIs and contribute commercial ideas to improve them.
* Act as an escalation point for customer queries or concerns, delivering a positive experience.
* Coach and develop the team to deliver an exceptional shopping experience and maximise productivity and profitability; provide regular feedback and training.
* Be innovative, take ownership, and work with autonomy in the manager's absence.
* Follow Visual Merchandising Pack instructions and deliver the brand's aesthetics.
Benefits
* Salary up to £40,000
* Store bonus
* Clothing allowance
* Company events
Desired Skills
* Experience of people management, ideally at Store Manager level
* Competent in Excel, Word and Microsoft Teams
* Able to analyse reports and extract performance against KPIs
* Highly organised, able to motivate a team to high levels of productivity
* Self-motivated with the ability to lead a happy team
* Solution-focused attitude, thrives in a fast-paced environment
Seniority and Employment
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Retail
* Industries: Retail Apparel and Fashion
Referrals increase your chances of interviewing. Get notified about new Store Manager jobs in Harrogate, England, United Kingdom.
#J-18808-Ljbffr