At Avery Healthcare, we are dedicated to supporting the people who care for our residents. We recognize the hard work of our teams and are committed to celebrating and supporting you every step of the way.
Joining us means making a positive impact on residents’ lives daily — your compassion and dedication truly matter. We offer a caring, supportive environment with opportunities for growth and development throughout your career. As part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We are currently seeking a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the right place for you, we’d love to hear from you!
About the Role
Your role as a receptionist will focus on providing professional, high-quality customer service as the first point of contact within the home, along with a range of administrative duties.
Additional responsibilities will include:
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages accordingly.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the tidiness of the reception area and liaising with Housekeeping to ensure standards are upheld.
About You
To succeed in this role, you will embody our values of caring, supportiveness, honesty, respect, and accountability in all that you do.
Our ideal candidate must:
* Have excellent verbal and written communication skills.
* Possess a positive, friendly, and welcoming attitude.
* Have previous experience in problem-solving and handling client complaints.
About Avery
At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes — we’re a place where people love to work. We believe the later years should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and team members alike. With a vision of "creating meaningful lives together," we operate over 100 homes, fostering a supportive and inspiring environment where employees feel valued and empowered every day. Join us and discover why Avery is the preferred choice for residents and team members alike.
Please note that this role will require:
* A DBS Disclosure check, the cost of which will be covered by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the deadline depending on application volume and business needs.
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