Department Manager, Kurt Geiger, Selfridges Manchester- MAT Cover
Description
Kurt Geiger | About Us
We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.
Responsibilities:
Ensure customer service is of the highest standards at all times
Be a role model for your team and Kurt Geiger with your own service standards
Ensure all store and company sales targets, policies and procedures are met and maintained
Actively liaise, communicate and develop good relations with your team and Senior Management
Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
Rota your team effectively and ensure optimum cover during peak trading periods
Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Requirements
Previous high turnover, fast paced store/concession management role
Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
A customer service ambassador
Proven ability to drive a large team
Representative of our luxury/fashion forward brand in every way
Benefits
Competitive basic salary
Generous bonus structure
Enviable discounts
If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
Our Stores
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.
We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism