AGE UK Stafford & District
JOB TITLE: Front of House - Receptionist over 3 days to be agreed
JOB PURPOSE:
Responsible to the Operations Manager in the provision of Reception and administrative tasks for the organisation including the I&A and Staying Active services within the established policies and procedures of Age UK Stafford & District.
AREAS OF RESPONSIBILITY
Ø Administration
Ø Direct Service
Ø Development
Ø Finance
* Administration
1.1 To provide an efficient ****front desk service for the organisation.
This will include answering and directing incoming telephone calls,
receiving and directing visitors, dealing with incoming and outgoing
post, including electronic mail, and maintaining a tidy and effective
reception area.
1.2 To assist in the provision of administrative support for the Senior
Management Team.
1.3 At the direction of the Operations Manager to provide administrative
tasks for other departments within the organisation, as required.
1.4 To set up and maintain organisational databases and other records
1.5 To assist in the maintenance of organisational filing systems.
1.6 To maintain company website under the direction of the Senior
Management Team
1.7 To assist the Information & Advice volunteers in the administration of
the service
* Direct Service
2.1 Provision of information in response to telephone or visitor enquiries
and signposting to other agencies where appropriate
* Development
3.1 To assist in the development of ideas/proposals for
improvements/efficiencies in existing working practice.
3.2 To assist in the development and working to departmental
objectives.
Job Types: Part-time, Permanent
Pay: £12.43-£12.75 per hour
Expected hours: 18 per week
Benefits:
* On-site parking
* Sick pay
Education:
* GCSE or equivalent (required)
Experience:
* Computer skills: 1 year (required)
* reception: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 26/09/2025
Expected start date: 13/10/2025