Graduate OPS Area/Shift Manager - UK, Amazon Operations
Location: Multiple locations across the UK.
Start dates: Available from May till July 2026.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key job responsibilities
* Promote a culture of safety and wellbeing.
* Analyse and implement corrective actions to keep quality and productivity consistently high, and meet business objectives across all shifts.
* Support and lead a team and handle administrative work while building and supporting a strong team culture.
* Analyse performance and suggest process improvements to optimise work and improve customer service.
* Collaborate with other managers to standardise shift processes.
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across the site. You’ll monitor and maintain process efficiency, prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work and large‑scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
About the team
Customer Fulfilment, or CF, is the foundation of Amazon’s business. It handles more than 1.5 million orders every day and operates out of Fulfilment Centres, the heart of Amazon’s fast‑paced Operations network. The CF team manages dynamic inventory and facilitates speedy deliveries around the clock. Opportunities are available across a range of skillsets, from working with physical products to analysing data to help the business make smart decisions.
Basic Qualifications
* Completed university degree before the start date or graduated within the last 24 months.
* Advanced proficiency in written and verbal English and the local language.
* Relevant experience in performing data analysis.
Preferred Qualifications
* Currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or a related field.
* Experience communicating with a wide range of stakeholders, including peers and leadership, and working in a logistical environment.
* Experience using the MS Office suite (Word, Excel, Outlook) in a professional setting.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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