Job Spec:
AVP Business Analyst - CLM Transformation (Inside IR35)
Client: Confidential (Tier 1 Bank)
Location: London
Workplace type (Hybrid, Onsite, Remote): 3 to 4 days a week in office
This is an exciting opportunity to join Deloitte Operations for an engagement with one of our top tier banking clients
The Business Analyst will play a crucial role in supporting the design, analysis, and implementation phases of the Client Lifecycle Management (CLM) Transformation Programme. Working closely with the Project Manager and various stakeholders, the BA will be responsible for defining detailed business requirements, mapping processes, and ensuring the successful deployment of the OBKYC workflow solution.
Key Responsibilities:
* Analyse, and document detailed business requirements for the OBKYC solution
* Actively support the agile implementation and deployment of the OBKYC solution, assisting with pre-requisites and system readiness.
* Contribute to data mapping and cleansing for client data migration. Provide analytical support for the CLM Target Operating Model (TOM) rollout
* Facilitate workshops and communicate complex information effectively to business users, technology teams, and other stakeholders
Essential Skills & Experience:
* Proven Business Analyst experience in complex transformation programmes, preferably within financial services, with strong analytical, process mapping and user story writing skills.
* Solid understanding of Client Lifecycle Management (CLM) and Know Your Customer (KYC) processes, regulations, and best practices
* In-depth knowledge of Private Banking operations, client segments, and high-net-worth client servicing.
* Familiarity with agile delivery methodologies.
* Excellent verbal and written communication, presentation, and facilitation skills.