Operations Manager – Leading Main Contractor (Social Housing Refurbishment) Based in Hertfordshire | Projects Across London Excellent Salary Lucrative Bonus Package Are you a dynamic leader ready to take your career to the next level? We’re working with a privately owned, fast-growing main contractor specialising in planned refurbishments within the social housing sector – delivering high-quality internal and external refurbishments, SHDF-funded retrofit decarbonisation, and cladding/fire remediation projects across London. Following a recent major rebrand and a pipeline of secured long-term frameworks, our client is entering a transformational growth phase, set to double in size over the next three years. As such, this is an incredibly exciting time to join a business known for its outstanding reputation, strong client relationships, and exceptional staff retention. ️ The Role As Operations Manager, you will report directly to the Construction Director and take overall responsibility for project delivery teams across multiple frameworks and workstreams. You’ll lead a team of five experienced Contracts Managers, ensuring the safe, efficient, and high-quality delivery of works in occupied homes. Key Responsibilities: * Lead and support Contracts Managers across multiple refurbishment and retrofit projects * Oversee project performance, safety, quality, and client satisfaction * Build and maintain relationships with clients, local authorities, and stakeholders * Support strategic growth and contribute to business planning alongside the senior leadership team * Drive a positive site culture and promote company values across all levels ✅ What We’re Looking For: * Proven experience in a senior operations role within the social housing or refurbishment sector * Strong leadership and people management skills * Track record of delivering retrofit, refurbishment or fire remediation projects in London * Commercially aware, contractually competent and client-facing * A proactive, solutions-driven mindset with a passion for continuous improvement Why Join? * Join a company with a genuine focus on culture, collaboration, and long-term careers * Be part of a transformational growth story in a business that values innovation and agility * Enjoy a very competitive salary package, including a lucrative bonus * Work with a respected contractor delivering projects that make a real impact in communities Apply today to take your next step with a contractor that’s going places – and wants you on the journey