Post Title: Hospitality Manager
Sites: Southampton Outdoor Sports Centre
Salary: £32,000 per annum
Hours: 40 hours per week
Contract Type: Permanent
The role:
BH Live is recruiting for a Hospitality Manager to join and lead our team of hospitality colleagues at Southampton’s redeveloped Outdoor Sports Centre.
You will:
* Manage and motivate a hospitality team and have responsibility for the day-to-day operation of all hospitality areas within the centre, whilst ensuring profitability.
* Be responsible for ensuring adequate hospitality staffing levels across the centre.
* Recruit, retain and train colleagues to ensure food standards are adhered to and our customers receive an outstanding customer experience.
* Ensure compliance with health and safety regulations and licensing laws.
* Build and develop strong working relationships with the police and council.
* Ensure budgets are adhered to and maintain inventory and stock levels, ensuring efficient ordering and stock rotation.
* Ensure our values, behaviours and standards are adhered to.
To be successful you will need:
* To be passionate and enthusiastic about delivering high levels of customer service.
* Previous experience in a similar role of managing a bar or hospitality venue with strong commercial acumen.
* To hold a personal licence to be able to sell alcohol and have a Level 3 food safety qualification.
* To be proactive and forwarding thinking, bringing new, fresh and exciting ideas of improvements that can be made across the hospitality and events offering at the centre.
* To be able to work hours aligned to the centres opening hours, which will include working any 5 out of 7 days per week and will include evenings, bank holidays and weekend working.
We offer:
* Onsite parking
* Training and development opportunities
* BH Live Active - Gym membership
* Health cash plan
* Employee Assistance programme
* Company pension matched up to 6% contributions
* Colleague discount on food and drink
* Colleague recognition
* Birthday / Celebratory day off
* Loyalty Rewards
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