Job ref: RF-2605-51Location: Holywood- Holywood areaQuantity of Posts Available: 1Salary: £13.25If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!We are currently recruiting for a Cleaning Operative to join our team based in the Holywood area. This is a great opportunity to join a world leading facilities management company. Working Pattern: 27.5 Hours Per WeekNight shift workMonday - Thursday 20:00pm - 02:00amFriday 20:00 - 11:30pmRewards: 20 days annual leave pro rata Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Providing the highest level of Cleaning service within yourarea of responsibility in line with the clients' specificationsResponding positively, politely and promptly to all customer requirementsand carry out your duties in a professional and courteous mannerProviding a range of general cleaning services to include offices/meetingrooms, toilets/showers, laboratories and amenity areas site wideEnsuring all stocks are replenished in your area of responsibilityEnsuring regular checks are carried out to the equipment/machines usedDuring hours of work and all the equipment is left clean and in goodworking order at the end of your shift, reporting any defects to your Line ManagerMaking yourself familiar with and follow all company procedures and regulationsParticipating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line ManagerAll offices, toilets, etc and amenity areas to be presented in a clean and tidyThe Person: Exceptional customer service skillsStrong attention to detailNVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essentialPrevious work experience in customer service employmentBasic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis.Desirable Criteria:Current BICS QualificationsThe Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.Closing date: Fri 26 June 2026WHJS1_NI