Why We Exist At Raylo, were on a mission to accelerate the move to a circular economy. The only way customers and manufacturers will make that shift is if its simple and cost-effective - this is where we come in. Were building a category-defining global subscription infrastructure, making premium tech accessible and affordable for both consumers and businesses. With over 180,000 subscribers in the UK and growth accelerating - weve proven the demand for a smarter, more sustainable way to access technology. Raylo is a fast-growing and profitable company, backed by global investors including Macquarie, NatWest, and Channel 4 Ventures. We are proud to have been selected for Endeavors network in 2024, underscoring our role as a high-impact, mission-driven business with global ambitions. And in 2025 we were recognised as part of Tech Nations UKs Future Fifty programme. We have been B-Corp certified since 2021 and were recently acknowledged by S&P Global for the positive impact of our circular business model via a Green Financing with NatWest. At Raylo, performance matters. We set ambitious goals, move fast, and hold ourselves to a high standard, because our mission is too important to settle for less. Our Core Values Be deeply curious We thrive on innovation through diverse approaches, views, and people. Walk in your customers shoes To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute We have a big vision, but we believe in nailing the most important problems first. Be gritty Only gritty teams succeed. Our individual ownership, passion, and perseverance mean were a team through thick and thin. What to Expect As a Supply Chain-focused Operations Strategy Manager, you'll be at the centre of our operational engine. Your mission is to ensure that the right tech products are always available, in the right place, at the right time, to meet our customers expectations and support our rapid growth. This is a high-impact, hands-on role where youll lead strategic and operational initiatives across our circular supply chain. Youll work directly with suppliers, fulfilment partners, and internal teams to optimise availability, reduce friction, and enhance performance across stock, fulfilment, and logistics. Your work will directly influence inventory health, customer experience, and overall supply chain efficiency, all in support of Raylos circular and sustainable business model. What Youll Do Own and drive key supply chain strategy and operations projects end-to-end, with a focus on availability, inventory performance, and fulfilment efficiency. Lead day-to-day and mid-term supply planning across a dynamic supplier network, covering 1,500 SKUs and 40 partners. Align supply with leasing forecasts and commercial planning to maintain optimal stock levels and availability. Design, build and maintain planning tools, dashboards, and performance reporting to enable data-led decisions across the team. Support the operationalisation of new suppliers, products, and fulfilment capabilities, including integration and go-to-market readiness. Track and improve performance metrics such as product availability, inventory days, inbound quality, and loss mitigation. Identify risks and bottlenecks in the supply network, developing proactive mitigation plans and scalable fixes. Collaborate cross-functionally with Product, Commercial, Finance and Ops teams to align supply strategy with broader company goals. Build strong, trust-based relationships with third-party suppliers, ensuring accountability and high performance. Youll Succeed With 35 years experience in supply chain operations, supply planning, or logistics, ideally in fast-paced environments like FMCG, consumer electronics, or tech platforms. Strong analytical foundation youre confident working with tools like Excel, Looker, Amplitude or similar to drive insight and guide decisions. Degree-level education, ideally in a STEM or analytical field (e.g. Engineering, Maths, Economics, Data Science). Experience managing supply complexity, including multi-supplier networks and broad SKU ranges. A detail-oriented mindset with commercial acumen and a sharp eye for optimising cost, service levels, and stock health. A self-starter attitude you take ownership, run with problems, and iterate quickly to improve systems and processes. A collaborative style you work well with cross-functional teams and suppliers, and youre comfortable influencing at all levels. Alignment with Raylos mission you care about circularity, sustainability, and building a better way to access technology. Were not looking for you to meet every point on this job description, please still get in touch if you think you could add value and do your best work here at Raylo. We'd love to have a chat and see if you could be a great fit. Opportunities & Benefits We are continuously improving and listening to our quarterly employee surveys to provide the best opportunities and benefits for our employees. Share in Raylos success Stock options for all employees Get the latest tech Exclusive Raylo device lease for employees Hybrid working model that balances flexibility with in-person collaboration, empowering you to do your best work while staying connected with the team. 33 days off, your way 25 days 8 bank holidays with full flexibility to use on the days that mean the most to you Invest in your growth L&D budget to support the skills you value Fast-track your career Two performance reviews a year Family-first policies Enhanced maternity, paternity, adoption or shared parental leave, if youve been with us for 12 months. Save big on childcare Workplace nursery scheme for major cost savings Perks on perks Perkbox membership with discounts & wellbeing benefits Good times, guaranteed Optional quarterly socials, plus summer & Christmas parties Hiring Process Whats next? Once you submit your application, our Talent Team will contact you if you have been shortlisted for the role. We set an exceptionally high bar at Raylo, and in return, we will aim to give you the best candidate experience possible. If there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason, please let us know. Stage 1: Talent Screening (30 minutes) Stage 2: Hiring Manager Interview (45 minutes) Stage 3: Task Stage: Take home task (60 minutes) Stage 4: Values-based Interview (45 minutes) & Co-founder Final (45 minutes) As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.