Jisc is seeking an IT Service Desk Analyst in Manchester to provide first line IT support for internal users. This permanent role involves diagnosing IT faults, managing service requests, and ensuring smooth service delivery while prioritizing user experience. Ideal candidates will have customer service experience, IT troubleshooting skills, and an interest in developing IT expertise. The position offers a salary of around £26,500 per annum, with comprehensive benefits and opportunities for professional growth.
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