Responsibilities
1. Assisting with enquiry handling and event co-ordination from start to finish of the customer journey.
2. Managing client budgets and ensuring quotes align with venue budgets
3. To diligently use Collins Booking systems (Design my Night) to manage sales & business pipelines.
4. Ensure that information is correct, up to date and administrated perfectly following our customer journey processes.
5. To ensure forecasted revenue is up to date at all times for reporting.
6. Uses negotiating skills, strong judgement and creative selling abilities to close on business and negotiate contracts.
7. To maximise revenue for each event, upselling the product at every opportunity
8. Liaise with the venue operations team to ensure each event is run effectively.
9. To work on your own initiative, under pressure and to deadlines
10. Follows all policy documents including the office code of conduct.
11. To conduct show rounds and filming recces, including walk-in appointments, demonstrating a full knowledge of the venue activities, and tailoring to meet the client’s needs.
12. To carry out mystery calls on a quarterly basis to competitors.
13. To promote a professional image at all times by being smartly dressed and presented.
The details:
14. Immediate start.
15. Vibrant Central London Location
16. You may be expected to attend client show rounds on-site.
17. Travel will be expensed.
18. Working days are depending on business needs between Mon > Sat • Working hours are between 30 - 45 depending on business needs,
19. Peak and off peak seasons • Rate: £12 - £14 per hour + Annual £4,000 Bonus Package
20. Office operating hours are 7 days a week between 9am - 8pm
Shifts are rota based and created 1 week at a time
21. You must be available to work some weekends and some mid-week evening shifts until 7pm.
About You
22. Proven experience in sales, preferably in the events industry.
23. Strong communication and interpersonal skills.
24. Ability to generate and convert organic leads to drive business growth.
25. Proactive approach to achieving and exceeding sales targets
26. Team player with a positive and enthusiastic attitude.
27. Excellent communication and organisational skills
28. Proven ability to achieve sales target