Are you passionate about helping people and providing outstanding service? Looking for a role with real purpose—and a company that puts its people first? Due to sustained and future-planned growth, they’re now looking to welcome a full-time Customer Service Representative (CSR) to their team—based in what might just be Glasgow’s nicest offices, just a 2-minute walk from both Central and Queen Street stations. What You’ll Be Doing Acting as the first point of contact for customers seeking debt advice or support Guiding clients through their options with care, empathy, and professionalism Handling inbound enquiries via phone and email Supporting the wider team in progressing cases efficiently and accurately Ensuring customers feel heard, respected, and fully informed throughout the process Different Shift Patterns are available Why This Role? You’ll make a genuine difference to people’s lives during challenging times World Class training to ensure you are confident & qualified before you begin to do your role You’ll enjoy beautiful, modern offices in the heart of Glasgow You’ll join a growing, secure company with clear progression opportunities What We’re Looking For Previous experience in a customer service role Compassionate, patient, and an excellent communicator A team player with a positive attitude and strong attention to detail Comfortable using systems and working in a fast-paced environment The Package £26,500 salary plus Bonus based on you following the correct process - Year One OTE is £29,500 Flexible start and finish times to support your work/life balance Employee ownership benefits and a genuinely supportive working culture Fantastic location—just minutes from both major Glasgow train stations Sound like the right move for you? Apply now and take the next step in a fulfilling and secure career with a company that truly values its people.