General Manager - Hereford Leisure Centre (TEMPORARY FIXED TERM) Ready for an exciting career at Halo Leisure? Following an internal promotion we have an exciting opportunity available to develop and grow your management skills, at a time of regrowth for the leisure industry and for these centres. Community-focused activity provision has never been more important and you’ll be joining us at a time of enormous opportunity. Halo centres are all vital community assets which are well used and supported by the local population. There is always room for growth and you will be a key player in the future of this centre with the opportunity to make a real difference, at a time of genuine improvement in services on offer for the local community. These opportunities do not come around every day! This fixed term post until the end of 2026 will oversee one of Halo's largest centres with a newly expanded gym. We’re offering a nurturing and supportive environment, an engaged and experienced regional line manager and a centre to call your very own. Main Purpose : Deliver great experiences; delight your customers Salary: £45,000 per annum Hours: 37 Hrs. Per Week Start date: ASAP Duties and responsibilities Beat your objectives Run a safe and clean centre, taking care of the resources needed to deliver the services on offer Pitch in as needed to help out your centre, your manager and your team Lead, manage and engage your team, promoting our values and expectations Plan resources to meet customer demand Look after the wellbeing of your team Commit to your own development Make sure company training programmes are completed Be the link between your centre and the company You and your team respect the privacy rights of customers and colleagues Take responsibility for the performance of your team Take an active interest in our industry Implement and follow company policies, procedures and systems Manage the response to emergencies Skills qualities and experience Evaluation and improvement of local sales performance and customer service activities/programmes Setting of local operational objectives which have a positive effect on customer service delivery Plan manage and evaluate the effectiveness of operational changes at the selected centre Development and delivery of local marketing and communication plans Monitor, review and improve local business operations processes Develop, implement and evaluate local operational plans Contribution to a culture of good governance in the company Promote and ensure effective health and safety arrangements are in place within the selected centre(s), monitoring and reporting as needed Business finance within a management context Commercial awareness and implications of managerial decisions Self Management Teamwork, including the ability to build,manage and motivate a team Implementation of sales support and customer service/training programmes Development of effective relationships with local stakeholders Manage a disciplinary/attendance case Manage a grievance. For more information and to apply, please visit our website https://haloleisure.org.uk/careers or email richard.preece@haloleisure.org.uk for a discussion. We reserve the right to close this advert early if sufficient applications are received.