Overview
Tesco UK • London • Temporary • Apply by 15-Sep-2025
Availability Window: Days From time To time Sun 11:00:00 17:00:00 Thu 10:00:00 19:00:00 Fri 10:00:00 19:00:00 Sat 10:00:00 19:00:00
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It\'s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\'d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The company will schedule contracted hours within the availability times and you will have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we\'d still love to hear from you.
Customer service is at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that\'s part of what makes it exciting.
Responsibilities
* Being a colleague in one of our stores means helping to serve our shoppers better every day.
* Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Work across the store in service, picking and replenishment areas where required.
* Put training into practice to work safely, effectively and serve customers brilliantly.
* Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
* Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Be knowledgeable about store performance and work with the team to drive service and sales, reduce waste and shrink and deliver profit.
* Handle products with care to maintain quality and ensure they reach customers in the best condition.
* Be yourself, live the Tesco values, make everyone feel welcome and follow policies.
* At times, you may be required to accept deliveries into the store.
You will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* The ability to build rapport with customers, so they leave the store with a great shopping experience
* The initiative to make decisions that are right for our customers
* Work well within a team and communicate openly with others
* Build relationships with colleagues to create a team spirit
* Be at work on time, well presented and ready to be a brand ambassador
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends with the Colleague Clubcard
* Access to free wellbeing services and resources
* Life cover of five times pay and an employer pension with matching contributions up to 7.5%
* Benefits to suit you, from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life events
* Access to colleague networks offering space for colleagues from a range of backgrounds
* Additional information about available benefits can be read in the benefits section
About us
Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, you always feel represented and that you can be yourself at work. We are a place where Everyone\'s Welcome.
We welcome chats about flexible working and will support you in applying. We are proud to be a Disability Confident Leader and are committed to an accessible recruitment process.
Requirements and compliance
Please note: Tesco will recruit individuals who have passed the school leaver\'s age. The age requirements for country-specific roles apply. Some roles may have additional time-of-day or location restrictions.
For more information about us, please visit Tesco plc at www.tescoplc.com
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