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Customer service advisor

Warrington
Permanent
Robert Walters Careers
Customer service advisor
Posted: 7 September
Offer description

Customer Service Advisor
Warrington (on-site)
£26,672
3-week rotational shifts (5 days out of 7)

* Week 1: 07:30-16:00
* Week 2: 11:30-20:00
* Week 3: 13:30-22:00

We're looking for a friendly, motivated Customer Service Advisor to join our Warrington team. You'll be the first point of contact for customers via live chat, phone and email, helping with online account queries and making sure every interaction is handled with care.

What's in it for you:

* Comprehensive training to set you up for success

* A supportive, welcoming team environment

* Opportunities to develop and progress your career

* Family-friendly policies and enhanced leave packages

What you'll be doing:

1. Responding to customer queries across digital channels

2. Accurately updating records and processing account changes

3. Working with colleagues to resolve more com...

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