Job Title: Senior Administration Officer Role Purpose: Provide comprehensive and efficient administrative support to individuals and teams. Assist the local authority in achieving service continuity and objectives. Undertake a range of more complex administrative and support activities. Key Responsibilities: Act as a point of contact for internal and external enquiries, resolving complex issues or escalating when necessary. Perform straightforward data analysis and produce reports from multiple sources. Carry out financial administration tasks in line with defined procedures. Arrange meetings and events, including diary management, agenda preparation, minute-taking, and follow-up of actions. Maintain and manage manual and electronic systems, ensuring accuracy, confidentiality, and security. Identify and implement opportunities to improve processes and enhance administrative support. Knowledge, Skills, and Experience: A Level qualifications or equivalent experience. Experience providing administrative support and working with partner organisations such as other local authorities or health partners. Knowledge of relevant service areas and specialised administrative processes. Understanding of a range of systems, processes, and procedures, some of which may be complex. Proficiency in IT packages including Word, Excel, and PowerPoint. Strong communication skills to handle complex enquiries professionally. Ability to plan, prioritise, and use initiative to provide proactive support. Role Dimensions: May supervise or guide junior support colleagues. No direct budget responsibility. Planning typically occurs over days and weeks. Additional Details: Full-time, temporary role until the end of September (extension possible). Onsite working required. Local authority