Job Overview
We are seeking a weekday afternoon Host/Receptionist to join our team at our busy and welcoming showroom here at Paul Rigby Volvo in the heart of Stourbridge. The ideal candidate will be responsible for providing a warm welcome and excellent customer service to our guests.
Responsibilities
- Greet guests as they arrive and quite them accordingly
- Manage reservations and walk-in guests efficiently
- Provide refreshments to our guests
- Ensure the waiting area is clean and presentable at all times
- Assist in admin duties for both Sales and Aftersales departments
- Handle guest inquiries and resolve any issues promptly
Experience
- Proficient in computerised booking systems and the use of Microsoft Excel
- Previous experience in hosting, an administrative or office role is required
- Strong organisational skills with attention to detail
- Fantastic over the phone and face to face Customer Service skills are a must
- Ability to perform clerical tasks such as typing, data entry, and phone etiquette
Job Type: Part-time
Pay: £12.21 per hour
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* On-site parking
* Sick pay
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (required)
* Administrative: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 15/08/2024
Reference ID: MAR1234
Expected start date: 08/09/2025