Job Description Flow Controller, Nights 6pm-6am | 4 on 4 off - £15.57 per hour Why Gousto? The team who work in our warehouse are vital to the success of Gousto. Our Spalding and Warrington warehouses have: Good transport links Free on-site parking Paid breaks A permanent contract paid weekly Great opportunity to progress with us where you align to our guiding Principles - Dream, Deliver, Care We provide PPE such as a warm coat and safety boots and full training is given. Gousto Academy training courses Company Benefits 40% Gousto discount, Your first Gousto box FREE, 15% Gousto discount for friends and family Life Assurance, Pension and Giving at Gousto scheme Access to Aviva digital GP and wellness app, glasses & eye test contribution Cycle to work scheme Gym Flex; up to 40% discount on over 3000 gyms ‘Perk Pantry’ with recognition, 1000’s of discounted and cash back deals from retailers Employee assistance scheme Hot food canteen A flow controller’s role within the business is to monitor the flow of product and boxes from start of line, through pick tower, to end of line. They are responsible for the day-to-day first line response to automated system faults, enabling maximum efficiency and ensuring minimum downtime. Core Responsibilities Read and understand warehouse layout infrastructure. Good understanding of PLC and E-stop locations Data Manipulation Excellent communication skills between the Dematic team, engineers, jambusters and other stakeholders Understanding of escalation procedures Identify, analyse and escalate faults efficiently Work in high pressure, fast paced and constantly changing environment Understanding of operational reporting, key information identification and critical issue escalation Analyse faults and performance and work continuously to improve line flow Assist with the creation of documentation for new process and procedures Understanding of health and safety policies and practices including their application in a production/warehouse environment Train and mentor new recruits Attend meetings and provide structured updates Who you are You will ideally come from Warehousing, Logistics or fulfilment so you have foundational knowledge of product Flow and the impact of Operations Systems on Customer and Brand success. You will be an accomplished user of Excel/Sheets, Data analysis systems and AI. Understanding where and why we use these in business. You will be ambitious with humility, and have autonomy of your own growth. Keen to learn, this role provides full training to get you started! The attitude we're looking for is someone who is willing to use initiative, dive into problems and add value independently.