Job Description
Murray Recruitment are recruiting Helpdesk Administrators for our client based in Lanarkshire.
This is an excellent opportunity to join a well-established and growing facilities management organisation in a key administrative role. These positions are offered on an ongoing contract basis, providing stability and the chance to play a vital role in coordinating and managing maintenance and repair works efficiently.
Key Responsibilities:
* Handling incoming maintenance requests, accurately logging and prioritising tasks based on urgency.
* Overseeing scheduling by coordinating engineers, subcontractors, and necessary resources.
* Maintaining up-to-date records and tracking ongoing and completed works.
* Assisting with procurement through raising purchase orders for materials, equipment, and subcontractor services.
* Acting as the first point of contact for clients, engineers, and subcontractors, ensuring clear and professional communication.
* Monitoring job progress to meet deadlines and proactively managing any delays.
* Supporting reporting by compiling information on job completion, performance, and service delivery.
Skills & Experience:
* Proven experience in a similar administrative role, ideally within facilities management or a related sector.
* Strong organisational skills with the ability to manage multiple priorities effectively.
* Excellent communication skills, both verbal and written.
* Confident using job management systems, databases, and Microsoft Office applications.
* High attention to detail for accurate data entry and record keeping.
* Ability to work under pressure in a fast-paced environment.
* Proactive, solutions-focused approach with a commitment to excellent service delivery.
Offering:
* Contract Type: Ongoing contract
* Salary: Up to £27,000 per annum
* Hours: Monday to Friday, 40 hours per week (varied shifts between 8am – 5pm)
* Location: Lanarkshire
* Immediate start available