We are seeking a reliable Conveyancing Assistant to join our client's busy, client-focused property team. The successful candidate will support qualified fee earners in managing a varied caseload of residential property matters, help deliver excellent client care, ensure compliance with regulatory and firm procedures, and contribute to efficient team workflows.
This role provides exposure to a wide range of conveyancing matters including purchases, sales, remortgages, transfers of equity and leasehold work, and offers hybrid working arrangements.
Salary competitive + potential hybrid working once established in role
Key responsibilities
* Provide administrative and case progression support across residential property transactions from initial instruction through to completion, ensuring timely actioning of tasks and clear communication with clients and third parties.
* Assist with client identity checks and support AML compliance processes, maintaining accurate, audit‑ready records and case files in line with firm procedures.
* Open, maintain and update electronic case files, recording clear case notes, milestones and actions to support fee earner oversight and file reviews.
* Liaise professionally with clients, estate agents, mortgage lenders, surveyors, HM Land Registry, local authorities and other third parties to obtain documentation, chase outstanding items and manage expectations.
* Prepare routine documentation and standard correspondence including client engagement letters, ID/AML forms, standard client communications and checklists in accordance with firm precedents.
* Assist with completion preparation, disbursement requests and client account entries, and support billing and fee recovery processes as required.
* Respond to routine client and third‑party enquiries by telephone and email, escalating complex issues promptly and ensuring clients are kept informed of progress.
* Contribute to continuous improvement by identifying opportunities to streamline administrative processes, update precedents and support the adoption of conveyancing technology and workflow enhancements.
* Support training and induction of new administrative staff and paralegals by sharing procedural knowledge and assisting with on‑the‑job guidance.
Key skills and experience required
* Previous experience in a conveyancing support or administrative role within a law firm or conveyancing practice, with exposure to common transaction types (sales, purchases, remortgages and transfers of equity).
* Basic understanding of residential property processes including HM Land Registry procedures and Stamp Duty Land Tax (SDLT) basics is desirable.
* Familiarity with AML and client identification requirements and experience maintaining organised, audit‑ready files and documentation.
* Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
* Confident and professional communicator with excellent interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
* Proactive, reliable and solutions‑focused with a willingness to develop technical knowledge, embrace new systems and support team improvements.
* Proficiency in common office IT systems and conveyancing case management software or willingness to learn such systems quickly.
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