Role: IT Support Technician
Salary: £30,000
Location: Mansfield
Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability.
About the Role:
As an IT Support Technician, you'll play a vital role in delivering outstanding technical support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations.
Your Responsibilities:
1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries.
2nd Line Support: Diagnose technical problems, perform system/network maintenance, and support projects.
Administer user accounts, permissions, and group policies in Active Directory and Office 365.
Collaborate on IT projects such as hardware rollouts and system migrations.
Maintain IT documentation and liaise with external vendors to resolve complex issues.
Your Skills and Experience
Proven experience across 1st, 2nd line IT support.
Strong knowledge of Windows Server, Active Directory, Microsoft 365, and networking technologies (TCP/IP, DNS, DHCP, VLANs).
Familiarity with virtualisation platforms (e.g., Hyper-V).
Knowledge of cybersecurity best practices and disaster recovery planning.
Excellent communication and problem-solving skills, with a proactive approach.
Full clean driving licence and access to a car.
What's in It for You?
Competitive salary.
Generous benefits, including a company pension, life insurance, and on-site parking.
A supportive and inclusive work environment committed to professional growth.
A chance to work with cutting-edge technology and contribute to exciting IT projects.
About Us
We are a fast-growing company leading the way in manufacturing and innovation, with a strong commitment to sustainability and reducing our carbon footprint. As part of our team, you'll contribute to a business that values excellence and reliability while fostering a collaborative and inclusive workplace.
Hours
Full-time (39 hours per week)
Monday to Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 4:00 PM
If you're a motivated IT professional with a passion for technology and problem-solving, we want to hear from you!
Apply Now
Seize this opportunity to join a company that values your expertise and supports your career growth.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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