We are exclusively working with our Hertfordshire based client who is looking for a Head of Operations & Hospitality to support the General Manager in this idyllic location
Role Overview
We are seeking an outstanding and experienced hospitality leader to join the senior management team overseeing the delivery of exceptional food, beverage and service experiences across the venue at a diverse range of events. This is a hands-on leadership role, focused on ensuring quality, consistency, profitability and innovation in every aspect of our hospitality offering.
You will lead a dedicated team, oversee daily operations, and work closely with senior management to develop strategies that drive guest satisfaction, member engagement and commercial success.
Key Responsibilities
Lead, motivate and develop the hospitality team to achieve service excellence
Oversee all food and beverage operations including bar, restaurant, events and catering
Ensure all areas meet or exceed company standards for presentation, service and hygiene
Manage budgets, forecasts, stock control and supplier relationships
Implement initiatives to increase revenue, control costs and improve profitability
Collaborate with the Head Chef and F&B team to create seasonal menus and unique guest experiences
Maintain compliance with all health, safety and licensing requirements
Drive a culture of continuous improvement and staff developmentSkills & Experience
Proven track record in senior hospitality management
Exceptional leadership and communication skills
Strong financial acumen and ability to manage budgets effectively
Ability to balance operational detail with strategic vision
Passion for delivering memorable guest experiences
Flexibility to work evenings, weekends and events as requiredIn return the company offer a salary from £38000 - £45000 and associated benefits. Due to location you will need to be a car driver.
Interested? Apply now