Overview
An excellent opportunity has arisen for a Digital Change Manager to work in our digital team as part of our EmPoweR Programme team to realise the implementation of our acute Electronic Patient Record (EPR).
This post will be part of the Digital Development team who will be focused on change management within the EmPoweR programme and projects that have interdependencies to this programme. Providing senior leadership, the post holder will assist the Digital Programme Manager and Deputy Associate Director of Digital in the successful implementation, and optimisation of the EPR to realise the digital strategy and projects central to improving the digital culture and uptake of digital systems at ESHT.
The post holder will need to be highly motivated, enthusiastic, team-focused and highly experienced, to provide excellent change management activities for our acute Electronic Patient Record supplier Nervecentre. A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries, staff restaurants and accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Responsibilities
* Lead change management activities for clinical/digital change management projects in a healthcare setting.
* Engage stakeholders and define and lead change management activities as required, providing excellent communication and interpersonal engagement.
* Facilitate multi-disciplinary groups and manage impacts of large-scale IT implementation.
* Support benefits realisation for clinical systems implementation using benefits management methodology.
* Perform process mapping, analysis and improvement; maintain change and impact logs to analyse data and feedback to assess the impact of changes; support others to mitigate risk and enable informed decisions.
* Collaborate with the Nervecentre solution and understand its potential in the EPR context (knowledge of Nervecentre is desirable).
* Operate within a middle/senior NHS management environment with line management responsibilities and experience in implementing change programmes within large and diverse settings.
Qualifications and Experience
* A good understanding of change management methodology and experience of implementing clinical/digital change management projects in a healthcare setting.
* Excellent communication and interpersonal skills to engage stakeholders and lead change management activities as required.
* Experience of working with and facilitating multi-disciplinary groups, and the ability to communicate and manage the impacts of large-scale IT implementation.
* Knowledge of benefits management methodology to support benefits realisation for clinical systems implementation.
* Experience of process mapping, analysis and improvement; maintaining change and impact logs and analysing data to assess impact of changes; supporting others to make informed decisions to mitigate risk.
* Good knowledge of the Nervecentre solution is desirable.
* Middle/senior NHS management background with line management responsibilities.
* Recent experience of implementing change programmes within a large and diverse environment.
About ESHT and our values
NHS AfC: Band 8a
We are proud to provide Outstanding care and be a great place to work. East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people\'s own homes. The Care Quality Commission (CQC) rated us as Good overall, and Outstanding for Caring and Effective. Our two acute hospitals have Emergency Departments and provide 24 hour care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
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