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Job Responsibilities:
1. Delivering exceptional treatment experiences and 5-star standards of service and care in line with Fairmont brand standards, training, and protocols.
2. Providing thoughtful treatment and product recommendations at the end of every treatment.
3. Taking initiative to add personalized experiences and treatment upgrades.
4. Proudly promoting hotel facilities and seeking opportunities to enhance guests’ stays through upselling.
5. Working alongside the Spa team, including receptionists and fitness instructors, in a team environment.
6. Performing other duties as assigned.
Job Type:
Full-time, Part-time, and Casual positions. Availability to work Monday – Friday, weekends, and holiday periods.
Qualifications:
* Service-focused personality is essential; experience is an asset.
* Must be eligible to live and work in the UK.
* Beauty Therapy HNC/HND/Level 3/ITEC qualification.
Additional Information:
* Competitive salary.
* Staff shuttle service to/from St Andrews.
* Complimentary staff canteen.
* 50% discount in our Food and Beverage outlets.
* Employee rates for Spa treatments and green fees.
* Access to gym and pool facilities.
* Growth opportunities and on-the-job training.
* Regular social events.
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