Strategic Account Manager – PDA Services
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We help businesses understand their energy use through smart metering technology and accurate data services for electricity, gas and water.
Now we're looking for a Strategic Account Manager to join our PDA team and help grow and strengthen relationships with key clients.
Location
This role is UK-based with regular travel to customer sites and occasional international travel as required.
The Role
Reporting to the Head of PDA and Strategic Account Management, you'll be responsible for managing a portfolio of strategically important clients while supporting the delivery of the PDA sales strategy.
You'll focus on developing long-term client relationships, identifying new opportunities, and bringing new services to market. This role will involve taking projects from early concept through development and customer trials, right through to securing contracts.
Your day-to-day will include:
• Building strong relationships with senior stakeholders within key client organisations
• Developing and maintaining client strategies and key account plans
• Managing commercial negotiations and client engagement activities
• Supporting new business development opportunities and sales pitches
• Identifying and developing opportunities for new services, markets and territories
• Delivering profitable campaigns and projects in line with agreed pricing frameworks
• Working closely with operations teams to ensure high-quality service delivery
• Managing financial reporting and performance of your client portfolio using CRM systems
• Organising and hosting key account reviews with clients and internal stakeholders
• Supporting marketing and strategy initiatives within the Commercial team
• Representing PDA / IMSERV at industry events, conferences and governance meetings
• Building strong working relationships across internal departments to support client delivery
What We're Looking For
We're looking for a commercially focused professional who enjoys building relationships, developing opportunities and delivering results in a fast-paced environment.
You'll need:
• Degree-level education or equivalent experience (desirable)
• Strong commercial awareness and experience managing key client relationships
• Proven experience in business development and successfully securing new business
• Excellent communication and presentation skills
• Experience managing projects from concept through to delivery
• Strong organisational and stakeholder management skills
• Experience using business systems such as CRM platforms and Microsoft 365 tools
• A proactive, self-motivated approach with the ability to work independently
• Ability to build relationships and influence stakeholders at senior levels
Desirable:
• Knowledge of the utilities or energy sector
• Experience working with unmetered electricity settlement or similar services
• Membership of a relevant professional body such as the Institute of Lighting Professionals
• Experience working with technical or engineering-based solutions
What You'll Get
We believe in looking after our people. Here's what's on offer:
• 28 days' holiday plus Bank Holidays
• Buy & sell annual leave scheme
• Enhanced salary sacrifice pension
• Life assurance (up to 6x salary*)
• Simply Health plan (with upgrade options)
• Car salary sacrifice scheme*
(*Length of service and T&Cs apply)
Our Commitment to Inclusion
At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work.
We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers.
If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply.
(Please note that we reserve the right to close this position before the expiry date.)