Job DescriptionProgramme Manager – AI Ops & Observability Rollout
Location: Hybrid (40% in-office minimum) | Cambridge
Type:6-month Contract
Rate: £670 -£710 per day Inside IR35
A major enterprise is seeking an experienced Programme Manager to lead the organisation-wide rollout of a new AI Ops and Observability Platform. This strategic programme is core to a broader IT transformation—aimed at improving operational resilience, reducing downtime, and enabling proactive incident management.You’ll drive end-to-end delivery, from roadmap ownership to stakeholder alignment, while shaping how observability is embedded into tools, workflows, and culture. This is a high-impact role requiring coordination across engineering, IT, and business teams.
Key Responsibilities:
* Lead planning and execution of the observability platform rollout
* Manage roadmap, risks, and dependencies across functions
* Oversee change management, communications, and adoption strategies
* Engage stakeholders at all levels to ensure alignment and delivery
* Track and report KPIs to demonstrate business value
What You Bring:
* Proven experience in large-scale programme delivery or transformation
* Strong communication and stakeholder management skills
* Familiarity with enterprise IT, infrastructure, or DevOps environments
* Ability to lead cross-functional teams in fast-paced settings
* Exposure to observability tools (e.g., Datadog, Grafana, Splunk, etc.)
* Knowledge of Agile or hybrid delivery methodologies
* Background in SRE or ITSM practices
* Change management certification
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