Pharmacy Technician - Old Court House Surgery
ClinicalPharmacy in General Practice is part of an exciting programme of transformationto develop a new model of care across the PCN. This model is supported bynational policy including the Five Year Forward View and GP Forward View tobetter utilise the role of pharmacy professionals within the wider healthcareteam. Overarching goals are to help keep patients safe and well out of hospitaland reduce the demands on general practice with regards medicines use.
PharmacyTechnicians can help play an important role, complimenting clinicalpharmacists, community pharmacists and other members of the PCNmulti-disciplinary team. While Pharmacy Technicians do notprescribe nor make clinical decisions, they do work under supervision to ensurethe effective and efficient use of medicines. In the PCN, their coreresponsibilities can cover clinical, technical, and administrative roles.
Main duties of the job
The purpose of the role is to maximise safe and cost-effective prescribing, to improve the quality of patient care. The post-holder will help patients get the best from their medicines, use existing protocols to maximise cost-effective preparations, improve repeat prescribing processes (including use of electronic repeat dispensing and online ordering), minimising clinical risk and reducing avoidable medicines wastage. The post-holder will also develop and encourage a positive culture of medicines optimisation principles, to assist the PCN in achieving local and national medicines-related objectives.
Central Sutton PCN is looking to employ Pharmacy Technician (2) under the additional roles reimbursement scheme. They will be accountable to the Primary Care Networks, working in individual Practices within Central Sutton and most likely allocated to specific practices to work closely with and supporting that practice team. These individuals may also work across all PCNs in some cases where flexibility allows and for the purposes of cross cover and to ensure general practice resilience in Sutton. Working within their area of clinical competence and as part of a multi-disciplinary team. They will be supported by a Senior Clinical Pharmacist and others who will develop, manage, and mentor them. The role will be patient-facing and a pharmacy technician will help support pharmacists with structured medication reviews.
About us
Suttonhas a population of approximately 200000 residents registered to 21 practicesand there are currently 4 Primary Care Networks each serving a population ofapproximately 50000 patients. Our SuttonPCNs are forward-looking, friendly, and focused on providing a wide range ofexcellent healthcare services to patients in Sutton and the surroundingarea. Our PCNs between them are led by 8PCN Clinical Directors. The PCNs work together as they see the benefits ofworking together in a larger GP partnership and are delighted to be realisingsome of those benefits now. Because of our scale, not only are we moreresilient and efficient but we are able to invest in continuous qualityimprovement, enhanced care, new services, and training and developing ourworkforce. We value the diversity of our colleagues and actively champion aninclusive culture and are committed to helping our colleagues achieve awork/life balance.
Job responsibilities
Clinical Responsibilities
The Pharmacy Technician is to undertake the following clinical responsibilities in delivering healthservices:
* a. Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with
* b. Conduct medicines optimisation tasks including effective medicine reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their
* c. Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronise medicines for patient transfers between care settings and linking with local community
* d. Provide specialist expertise, where competent, to address both the public health and social care needs of patients including lifestyle advice, service information and help in tackling local health inequalities.
* e. Maintain a central role in the clinical aspects of shared care protocols and liaise with specialist pharmacists for more complex patients.
* f. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
* g. Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits.
* h. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and the Investment and Impact Fund (IIF) objectives.
* i. Attend a formal appraisal with your manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
* j. Contribute to public health campaigns through advice or direct care.
* k. Maintain a clean, tidy, effective working area at all times.
Technical & administrative responsibilities:
The technical and administrative responsibilities of the Pharmacy Technician include:
* a. Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation including implementing efficient ordering and return processes and reducing wastage
* b. Supervise practice reception teams in sorting and streaming general prescription requests to allow GPs and clinical pharmacists to review the more clinically complex requests
* c. Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing electronic prescriptions, safe repeat prescribing systems and timely monitoring and management of high-risk medicines
* d. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS)
* e. Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health
* f. Support delivery of QOF, IIF, incentive schemes, QIPP and other quality or cost effectiveness initiatives
* g. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner
* h. Duties may vary from time to time without changing the general character of the post or the level of responsibility.
* i. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.
Implement local and national guidelines and formulary recommendations
Monitor practice prescribing against local, national and formulary guidelines and make recommendations to GPs for medicines that should be prescribed only by the hospital or subject to shared care agreements.
Work with GPs and patients to implement NICE and other evidence based guidelines to improve the quality, safety and cost effectiveness of prescribing.
Medicine information to practice staff and patients
Answer relevant medicine-related queries from GPs, other network staff, healthcare teams (e.g. Community pharmacy) and patients.
Suggest and recommend solutions and/or possible alternatives e.g. around out of stock medications.
Person Specification
Experience
* Working in Community pharmacy or similar level hospital experience
* Working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
Qualifications
* Registered with the General Pharmaceutical Council (GPhC).
* Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
* Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
* Evidence of commitment to and able to demonstrate CPD including Management qualification /professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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