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Governance and Controls Manager (12 mth fixed term contract)
* Leading and developing a team of governance and compliance professionals
* Varied role with annual visits to Agents of the NFU Mutual in the South East Region
* Field-based working from home with multi-site travel 2-3 days per week
About the role
We have an opportunity for a Governance and Controls Manager to join the NFU Mutual Governance and Oversight team (on a 12-month secondment) covering South East England to lead an operational team that enhances the strength of the NFU Mutual Agency Network.
As Governance and Controls Manager, you'll provide leadership and oversight to your team, Quality Development Consultants, and the Regional Regulatory Controller within the region. In line with our Risk and Governance Frameworks, you'll build and maintain effective relationships with internal and external stakeholders to ensure robust controls are in place to mitigate risk.
Managing the first-line control environment, you'll ensure compliance with all relevant policies and standards, monitor adherence to key regulatory processes, including FCA breaches investigations, and promote development opportunities within your team to support business objectives and individual growth.
This is an exciting time to join as we expand into the commercial and rural sectors.
Since the role covers agencies across the South East, you must be able to drive, be willing to travel, and be prepared for occasional overnight stays. Residency in the South East of England is required.
This role involves Insurance Distribution Directive compliance, requiring ongoing CPD and re-screening to maintain 'Good Repute'. Further details are available in the FCA Handbook.
About you
You are an experienced governance professional with strong knowledge of compliance frameworks, risk management, and excellent communication skills to influence stakeholders at all levels. Additional skills include:
* Attention to detail
* Strong organizational skills and ability to multitask (50% homeworking)
* Autonomous work in a fast-paced environment
* Ability to handle difficult conversations
* Self-motivation and drive
* Relationship-building skills
* Leadership qualities
* A positive attitude towards compliance
* Full UK Driving Licence
Managerial experience and a qualification in ACII (or willingness to obtain) are advantageous.
We support an inclusive workplace and value diversity. We encourage candidates to discuss any adjustments needed during the recruitment process. We are a Disability Confident Employer, a signatory to the Race at Work and Women in Finance Charters, welcoming applications from all backgrounds regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
Our rewards include:
* Competitive Salary
* Annual bonus (up to 25%)
* Contributory pension up to 20%
* 28 days annual leave + bank holidays + holiday trading scheme
* Family Friendly policies
* Private medical insurance with options for family
* Savings discounts at high street brands
* £20 monthly gym contribution
* Health and wellbeing cashback
* Employee volunteering opportunities
* Refer a Friend scheme (£500 bonus)
* Life Assurance (4x salary)
* Employee discounts on insurance policies
Working at NFU Mutual
We are a leading UK insurer with over 110 years of customer focus. Our culture is supportive, empowering, and rewarding, recognized with awards such as the Gallup Exceptional Workplace and UK Top Employer certifications. We are committed to diversity, inclusion, and community engagement, striving to be a great place to work now and in the future.
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