I.t technican (6-month ftc)

Job Description

Position: I.T Technician (6-month FTC)
Location: Henfield
Salary: £31,000 - £35,000 per annum.
I.T Technician required for a well-established civil engineering contractor based in Henfield. This position is mainly on site so candidates will need to live within a commutable distance of Henfield.


Role Overview

* Handle daily support tickets covering hardware, software and user queries
* Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required
* Build and configure Windows laptops using the approved image
* Support and manage Android smartphones using the company MDM
* Maintain inventory of devices, SIM cards and spare equipment
* Support onboarding and leaver processes by preparing equipment accounts access and documentation
* Maintain local office technology including copiers, badge printers, meeting room AV equipment and door entry systems
* Support the setup of approximately five temporary site offices each year including connectivity using Starlink units preparing laptops, printers and mobile devices and working with third party installers when needed.
* Travel to other offices or sites as required, usually around once per month

Job Requirements

1. Experience in a first- or second-line IT support role