Administrator Based in Newtownards, my client is a leading insulation business that are currently seeking an experienced Administrator to join their team. This is a Full-Time Permanent Position. Working Hours: 9am-5pm (onsite). With a salary of £28,000 - £32,000 per annum (dependent on experience). Job Role: As the central point of coordination, you will be responsible for managing the scheduling, logistics, and documentation across multiple teams and stakeholders. You will play a vital role in ensuring projects run smoothly from initial customer contact through to post-installation follow-up. Essential Criteria: Previous experience in an administrative role, preferably within the renewable energy, construction, or similar industry. Familiarity with scheduling processes and systems in a dynamic operational environment. Excellent communication skills both written and verbal, with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload while adhering to tight deadlines. Resilient to working under pressure and adaptable to changing priorities. Strong problem solving and decision-making skills. Ability to work on your own initiative as well as part of a team. Main Duties and Responsibilities: Scheduling and diary management for the team of installers. Coordinate with customers to confirm installation dates and ensure smooth communication. Manage and update the scheduling system to support the efficient management of multiple install crews. Prepare and distribute all required pre-installation and post-installation documentation, including permits, certifications, and warranties. Maintain accurate records of project progress and ensure all documentation is completed and filed correctly. Liaise with internal teams to ensure compliance with regulatory and company standards. Act as the main point of contact for customers throughout the installation process. Handle inquiries, provide updates, and resolve scheduling or documentation issues promptly. Ensure customer satisfaction by delivering a professional and responsive service. Verify that all installation paperwork, including final inspections and signoffs, is completed and submitted. Coordinate with finance and operational teams to close out projects and issue completion notifications. Address any post-installation queries from customers, ensuring a positive experience. Collaborate with internal teams, including project managers, technical staff, and sales teams, to ensure project milestones are met. Maintain strong relationships with external partners, such as local authorities and suppliers. Communicate effectively with all stakeholders to address challenges and provide timely solutions. Exceptional organisational skills with a high degree of accuracy and attention to detail. Proficient in managing scheduling systems, CRM platforms, and office productivity tools (e.g., Excel, Word, and scheduling software). Empathy and problem-solving abilities to handle customer queries and concerns effectively.