Your newpany
Hays is currently recruiting for a Mobile Housing Support Worker on a temporary to permanent basis. The role covers properties in the Stoke-on-Trent area, so a full driving licence is needed for the role as you will be expected to take customers to appointments etc.
Your new role
As a Housing Support Worker, you will play a vital role in supporting individuals to maintain their tenancies and progress in their personal recovery journey. You will visit tenants in their homes, offering tailored advice on housing and benefits, and helping them navigate the support systems available to them.Your responsibilities will include:
1. Providing one-to-one support to tenants, many of whom may have experienced homelessness, mental health challenges, or substance misuse.
2. Assisting tenants in understanding and following their individual support plans.
3. Signposting and referring customers to appropriate services to ensure they receive the help they need.
4. Working collaboratively with external agencies and internal teams to promote tenancy sustainability and personal wellbeing.
This role requires empathy, resilience, and amitment to empowering individuals to achieve greater independence and stability in their lives.
What you'll need to succeed
In order to be considered for the role, you must have proven experience in a similar position and have a strong knowledge of housing legislation, advice and support. As this is a mobile position, you will also need a full driving licence and business insurance as mileage will be paid for the role. Lastly, you will need an enhanced DBS check.
What you'll get in return
In return, you will receive a temporary to permanent position with a reputablepany and apetitive hourly rate.