Facilities Office Manager
(Centre Manager)
Stowmarket
£35,000pa- £40,000pa
FTC Until 31st March 2029 (with possibility of 2 year extension)
Pure are delighted to be supporting with the recruitment of a Centre Manager for a purpose-built innovation centre in Stowmarket. You will be driving its commercial and operational success while ensuring the site delivers a direct, positive impact on the local community. You will manage a multidisciplinary team, oversee daily operations, and act as the face of the Centre—curating a vibrant community of businesses, supporting their growth, and fostering collaboration.
You will be responsible for:
Delivering outstanding customer experience and service excellence.
Driving sales, marketing, and occupancy to achieve commercial targets.
Building and maintaining strong relationships with tenants, partners, and stakeholders.
Ensuring the Centre is a hub for innovation, skills, and local economic development.
Working closely with the Innovation Advisor to develop the innovation and skills programme delivered on site.
Acting as facilities manager, responsible for site maintenance, contractor management, health and safety compliance, and regulatory adherence.
Managing tenant relationships, leading on negotiations on lease agreements, site hire, and tenant disputes while fostering a strong sense of community among businesses
Overseeing events all events and functions for internal and external customers, support the Centre’s financial operations in collaboration with the district council and ensure tenant requirements are met.
Nurture the working relationship between our client Mid Suffolk District Council, along with other key partners to develop areas of collaboration.
You will play a pivotal role in fostering business growth by implementing innovative support strategies, developing new delivery plans, and managing key projects.
If you are an innovative, proactive, and commercially driven leader, this is an opportunity to make a lasting impact.
In return for your commitment, and drive, you will receive the following: -
Competitive salary
26 days annual leave (excluding bank holidays)
Company pension scheme – in line with auto-enrolment
Career progression and personal development opportunities
A collaborative and supportive work environment – where you’re valued as part of a team, not just a number
Key Responsibilities:
Leading the delivery of all property related services. This work includes:
Property & Operations Management: Oversee daily site operations, ensuring top- tier service delivery.
Act as primary contact for tenants, supporting their business growth.
Manage health & safety compliance, maintenance, and contractor relations.
Business & Community Engagement: Develop strategic partnerships with local authorities and industry stakeholders.
Promote the Centre as a hub for innovation, business and skills development attracting tenants, clients and the public.
Organise networking events, workshops, and industry collaborations.
Work with the Innovation Advisor to develop and deliver impactful support through innovation programmes
Financial & Commercial Strategy: Manage budgets, reporting and financial planning for operational efficiency.
Negotiate and manage tenant leases and rental agreements.
Identify opportunities for site development, revenue growth, and cost efficiencies.
Pipeline management and customer journey, from lead management to securing sales for space in the centre on pre- agreed commercial terms
Marketing & Digital Presence: Develop and implement marketing strategies to promote the Centre’s offerings.
Manage social media channels, creating engaging content and growing the Centre’s online presence.
Relationship and Account Management Lead on the account and contractual management between Hethel Innovation and Mid Suffolk District Council
Oversee the presentation of annual budgets with recommendations on price increases, proposed local marketing strategies and (operational and capital) expenditure requirements
Develop strategic partnerships with local authorities, universities, and industry stakeholders