We're looking for a confident and personable Membership Services Officer to join our client, a well-established charity supporting member organisations. You'll play a key role in guiding, advising and supporting members' charities to help them thrive and operate effectively. If you enjoy building relationships, solving problems and making a real difference, this could be the ideal role for you!
Salary up to £31k (depending on experience)
Monday to Friday
9am - 5.00pm
Office-based in Windsor
Key Responsibilities:
* Coordinating and delivering engaging events for member charities
* Responding promptly to member enquiries by phone and email
* Carrying out Charity Health Checks covering governance and operations
* Supporting charities experiencing difficulties, working closely with the Head of Member Services
* Identifying members who may need additional direct support
* Providing administrative and event support
Key Skills:
* Strong IT skills, including MS Excel & PowerPoint
* Excellent written and verbal communication skills
* Highly organised with the ability to multitask
* Friendly, warm and approachable with a team-focused mindset
* Project or event management experience
* Charity sector experience a plus
* Driving license and access to car is essential
Please note that we will only contact those candida...