Overview
Band 2 - 30.0 hours - Permanent post. We are currently looking for an enthusiastic individual to join our Community Administration service to provide relief cover throughout Tameside and Glossop. This post will work across all of the localities providing full clerical support to Health Care Professional teams that are based within the community clinics.
Responsibilities
Working as part of a team, the post holder will act as the first point of contact for all community service users, must be able to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
Provide a welcoming and professional first impression for patients/Healthcare Professionals on arrival at community clinic reception desks, whether front‑facing or via telephone, to ensure they receive an excellent customer service experience.
Deal professionally with a range of enquiries, in person, by phone or by email in an efficient, polite and courteous manner.
Provide full clerical support to the Health Care Professional teams based in community settings and deliver administrative cover across all locality sites.
Act without direct supervision to ensure the smooth running of the clinics while working as part of a team.
Qualifications
Administration experience essential; must be able to deal with the general public and have a positive approach to customer care. Ability to travel across the footprint from Glossop to Hyde to Ashton to Denton & Droylsden is essential.
Values & Behaviours
* Compassion
* Accountability
* Respect
* Excellence
Benefits
Benefits include flexible working, 27‑33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Contact Details
For further details / informal visits contact:
Name: Sue Macfarlane
Job title: Business Admin Coordinator
Email address: susan.macfarlane@tgh.nhs.uk
Telephone number: 07920 251332
Nina Buckley - Locality Administrator
07730 619298
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