Role Overview
The Sales Ledger Assistant will assist the Sales Ledger Manager and will play a pivotal role in the Order to Cash Process. The role will report to the Sales Ledger Manager and will work closely with the wider finance and project team by maintaining accurate data, schedules, analysis, and ensuring systems and ledgers are updated in a timely and accurate manner.
Missions / Main Duties
Sales Ledger
* Maintain customer records including credit check of new and existing clients.
* Process and send invoices/payment applications to clients on a monthly basis when instructed by the Sales Ledger Manager.
* Allocate daily cash receipts and reconcile customer accounts ensuring CUPOA are queried and resolved in a timely manner.
* Manage the Accounts Receivable generic mailbox and any Apps used within the business when requested, responding professionally and timely to internal and external enquiries concerning sales ledger transactions.
* Assist with month‑end and weekly deliverables and duties, offering ad‑hoc support when requested by the Sales Ledger Manager.
* Provide cover for tasks due to annual leave or sickness absence within the team.
Credit Control
* Ensure timely collection of balances due to minimise the company’s risk of bad debts and proactively manage slow and late payers.
* Develop professional relationships and establish effective ways of working with external customers and internal stakeholders including commercial and project managers to resolve queries, manage disputes and secure collection of debt.
* Issue statements to customers; once an automated process is rolled out, ensure any copies requested by customers are located and re‑sent.
* Chase outstanding invoices and debt through verbal and written communication to agreed timescales and procedures.
* Maintain accurate and clear records of chasing outstanding payments.
Other Duties
* Adapt working ways to support any system updates and process changes.
* Ensure process documents and skills matrix are frequently reviewed and updated, writing new procedures when required.
* Assist in the year‑end accounts closure & annual audit process if requested.
* Consistently demonstrate the SYSTRA Values and Behaviours.
Profile / Skills
Skills
* Strong numerical skills.
* High degree of accuracy and attention to detail.
* Strong communication and interpersonal skills.
* Comfortable working with non‑financial stakeholders, particularly commercial and project teams.
* Excellent organisational skills.
* Proactive and flexible.
* Dedicated and responsible approach to job role.
* Ability to work both independently and within a small team.
Knowledge
* Good Microsoft Excel and IT skills.
Experience
* Proven experience in a Sales Ledger function.
Qualifications
* AAT or working towards a recognised accounting qualification would be beneficial but not essential.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
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